West-Ter Oy is aimed at performing the tasks related to servicing of needs of railway industry. We have a considerable experience in the field of automation of railway bed repair process by having successfully implemented a variety of projects for railway infrasructure companies.
West-Ter Oy performs maintenance and repair of standard automated measuring and control and hydraulic systems of Tamping and Ballast cleaning machines of different modifications.
During the whole operation period of our spare parts and systems, West-Ter Oy specialists perform guarantee and post-guarantee service.
The systems supplyies with a detailed operation manual and the personnel undergoes training. There is constant feedback and prompt consultations are provided for machine work teams.
In case of failures, a service group attends the site within the period of 2-3 days. Before the beginning of a working season, service groups also attend sites to perform inspections and setting of systems.
We arrange complex services for every customer:
- perform development, production and supply of infrastructure;
- perform installation and commissioning work;
- perform guarantee service;
- perform post-guarantee service.
Our company constantly widens the range of the supplied products and the range of its aftersales services.
Our specialists are always ready to provide the required advisory support, find a solution to arising technical questions and consider additional cooperation proposals.